Privacy

Our privacy policy explains how we process and protect any personal information that you provide to us.

For the purpose of the Data Protection Act 1998 (the ‘Act’), the data controller is BRAVE Foods Ltd of 86-90 Paul Street, London, EC2A 4NE.

YOUR DATA

Your data’ means any information that you give to us through our website and which is personally identifiable, such as your name, address, phone number and email address.

COLLECTION OF YOUR DATA

We collect data that you give us when you:

• place an order via our website

• email us with a question, comment or complaint

• sign up for our email newsletter.

You may also give us information about you by interacting with us on our social media pages or profiles, or by corresponding with us by phone.

When you visit our website we may use cookies to automatically collect information about your visit, but none of this information will be personally identifiable. See our cookies policy below for more details.

USE OF YOUR DATA

We use your data to:

• process orders you place on our website

• respond to any questions, comments or complaints that you make

• monitor and improve the website and your experience

• when you’ve given permission, to send you and keep you updated with information by email or post about existing and new services and special offers from us.

To stop receiving email updates from us, you can use the unsubscribe link in any BRAVE newsletter emails we’ve sent to you, or email hello@bravefoods.co.uk giving your name and email address. We will process your request as soon as possible, and within a maximum of 5 working days. There’s a very small chance you may receive emails that were already in process even though we have removed you from our list.

Even if you are removed from our list, if you later place an order on our website we will still send you emails about your order and its delivery.

We will hold your data for as long as is necessary for the purposes for which it was collected (for example to provide you with goods you purchased under the Terms & Conditions of Trade), for the settlement of any potential disputes which may be raised, or otherwise in accordance with legal requirements.

PASSING ON YOUR DATA TO THIRD PARTIES

We will only give your data to our employees, agents and sub-contractors to process and fulfil orders placed under our terms and conditions of trade. Where we are required by law or in connection with an alleged criminal offence, we will pass on your data to the police, regulatory bodies or legal advisers.

We may share general statistical information about our website user base, sales patterns, traffic volumes and related matters with reputable third parties and cookies. Website analytics may be collected and processed by a third party on our behalf. Any information that we share in these ways will never include information that could personally identify you.

If BRAVE Foods Ltd or substantially all of its assets are acquired by a third party, personal data held by it about its customers will be one of the transferred assets.

DATA SECURITY

We try to take all reasonable steps to protect your data and ensure that we have appropriate technical and organisational security measures in place to protection your data.

LOCATION AND TRANSFERS OF YOUR DATA

In the course of providing the website and goods to you, we might use third party providers who may be located outside of the UK.

Whenever your data is transferred, stored or processed elsewhere, we will make sure that all relevant and appropriate contractual and other safeguards are in place to keep it secure.

ACCESS TO INFORMATION

Under the Data Protection Act, you have the right to request a copy of any personal data we hold on you. If you would like to receive a copy of your data, please email hello@bravefoods.co.uk with your request. Requests for data are subject to a £10 fee to cover our costs.

QUESTIONS OR COMMENTS

If you have any questions, complaints or comments about this privacy policy, please email hello@bravefoods.co.uk.

CHANGES TO THIS POLICY

We may update our privacy policy from time to time. Any changes will be effective immediately unless a minimum duration for any revisions to take effect is required under local laws.

COOKIES POLICY

We use cookies on www.bravefoods.co.uk to make the website easier for you to use, and to help us understand how we can improve it. We don’t store any personal information about you in our cookies and they can’t be used to harm your computer.

Information we collect through cookies includes technical data such as which browser and device you’re using to visit our website, and what country you’re browsing from. We also collect information about your visit such as which website you were on before visiting our site, which pages you visit on our website and how long you spend on each page.

For more information on cookies and how to turn them off, see www.allaboutcookies.org